Influencer Program

Free shipping on all North America orders

Free shipping on all North America orders

Orders are processed Monday through Friday in the sequence they are received. Handling time is 1-2 business days, Most of orders will be delivered within 2-8 business days.

30-days return or exchange

30-days return or exchange

If you're not fully satisfied with your first order from WaterH, no worries! Inform us within 30 days of receiving your product, whether it's a smart water bottle or a connected filter. We’re here to facilitate an easy return or exchange process, Please note that if the product is damaged due to the user's own reasons and cannot be resold, we do not support returns.

<strong>Important Note on Shipping Costs</strong>

Important Note on Shipping Costs

While we gladly cover the cost of return shipping, the original shipping cost(if any)is non-refundable. This applies even if you opted for free shipping during your order. In such cases, a deduction equivalent to the initial shipping cost will be applied to your refund. This policy ensures fairness across our customer base and supports our commitment to delivering quality service.